At S A Traders, we strive to provide fast, reliable, and affordable shipping to ensure that you receive your orders as quickly and safely as possible. Please read our Shipping Policy carefully to understand our shipping processes and timelines.

1. Shipping Methods

We offer various shipping methods to suit your needs, including standard and express delivery options. The shipping method you select at checkout will determine the speed and cost of delivery. All shipments are made through trusted logistics partners to ensure timely and safe delivery of your orders.

2. Shipping Charges

Shipping charges vary based on the delivery location, the weight and size of the items, and the selected shipping method. The exact shipping cost will be calculated and displayed at checkout before you complete your purchase.

Free Shipping: We offer free shipping on all orders above Rs. 500. For orders below Rs. 500, a nominal shipping fee will be applied based on your delivery location.

3. Processing Time

Orders are processed within 1-2 business days. Business days are Monday through Friday, excluding public holidays. Once your order is processed, it will be handed over to our logistics partner for delivery. You will receive a shipping confirmation email with tracking details once your order is shipped.

4. Delivery Time

The estimated delivery time depends on your location and the shipping method you choose. Generally, we expect the following delivery times:

• Standard Shipping: 5-7 business days for delivery within India.
• Express Shipping: 2-3 business days for delivery within India (subject to availability).

Please note that delivery times may vary during peak seasons, holidays, or due to unforeseen circumstances beyond our control (such as weather or transportation delays).

5. International Shipping

Currently, we offer shipping within India only. We are working on expanding our services to international customers in the future, and will notify you once we are able to ship to other countries.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can track your order through our logistics partner's website. If you face any issues with tracking, please feel free to contact us at [email protected] for assistance.

7. Address Accuracy

It is essential that you provide the correct shipping address at checkout. We are not responsible for any delays or non-delivery if the address provided is incorrect or incomplete. If you need to modify your shipping address after placing an order, please contact our customer service team as soon as possible, and we will try to accommodate the change if the order has not yet been processed.

8. Shipping Restrictions

We currently do not ship to certain remote areas, P.O. boxes, or military addresses. If your shipping address falls under such restrictions, we will contact you and provide alternative solutions, including a full refund or other shipping arrangements, if possible.

9. Lost or Damaged Items

If your order is lost or damaged in transit, please contact us immediately at [email protected]. We will work with the shipping carrier to resolve the issue. If the damage is due to our error or the shipping process, we will either replace the product or issue a full refund depending on the situation.

10. Customer Support

If you have any questions or concerns regarding shipping, feel free to contact our customer support team:

• Email: [email protected]
• Phone: +917838519954
• Address: NO 24, Muniyappa Layout, K R GARDEN MAIN, Murugeshpalya, Bengaluru, Bengaluru Urban, Karnataka, 560017

Our team is available Monday through Saturday, 9 AM to 6 PM, and will respond to your queries as quickly as possible.

11. Changes to the Shipping Policy

We reserve the right to update or modify this shipping policy at any time. All changes will be posted on our website. Please review the policy regularly to stay informed about our shipping procedures and terms.